Creating orders manually
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Valid for MyWebsite and MyShop
In this article, you will learn how to manually create a new order for a customer.
Requirement
The customer must have already ordered in your online shop so that their data has been created in the MyShop administration.
Create in the online shop
Click on Customers in the MyShop menu.
Click on the customer's customer number.
Click on Orders > Create and edit new order. A new order is created.
Check and change the customer's billing and delivery address if necessary. The billing and delivery address will only be changed for this customer's order.
To add products to the order, proceed as follows:
Enter the quantity in the Quantity field.
Click on Add items.
Select the product from the list.
Click on Apply.If necessary, change the shipping and payment method, as well as the tax settings. The prerequisite for this is that you have set up several shipping and payment methods (see Help Centre articles “Manage shipping in MyShop” and "Manage payments in MyShop").
Click on Apply to save the order.