If you use the authentication method email, our partner Sectigo will send a confirmation email to the hostmaster address of the domain (hostmaster@domain.tld) . The certificate request must then be authorised via the link contained in the e-mail. If you have not received the activation e-mail, you can have it resent to you.

  • Log in to your IONOS account login.
  • Click Menu > Domain & SSL in the title bar .
    The page listing all your domains is displayed.

  • Click on Manage in the Portfolio tile under SSL certificates. The overview of your SSL certificates is then displayed.

  • Click on the three dots in the Actions column to the right of the domain whose activation email is to be resent.
  • Click on Resend activation email... .
  • Confirm you have set up the email address.
  • Click on Resend activation email.