Linux VPS and Windows VPS (Purchased after 15 May 2023)
In this category, you will find information and assistance to help you set up and manage our current Windows VPS and Linux VPS. The help articles listed here are valid for VPS purchased on or after 16 May 2023.
General Information Getting Started - VPS: Getting Started
- Showing the initial password for a server
- Reset root password for a VPS or a migrated cloud server (Debian and Ubuntu)
- Reset root password for a VPS or a migrated Cloud Server (AlmaLinux and RockyLinux)
- Using the Remote Console for Server Access (VPS Linux and VPS Windows)
- Connecting to a Windows Server with Remote Desktop Connection
- Connecting to Linux Server via SSH
- Installing Plesk (VPS Windows, VPS Linux, and migrated Cloud Servers)
- Changing the display language for Windows Server 2019/2022
- Important Security Information for Your Server
- Reset administrator password (VPS Windows)
Administration - Overview: Servers (VPS and migrated cloud servers)
- Starting a Server
- Restarting your server (VPS and migrated Cloud Servers)
- Suspending a server (VPS and migrated Cloud Servers)
- Enabling a Spam Filter in Plesk
- Configure a Spam Filter in Plesk
- Changing the language of the Plesk Panel
- Installing an SSL Certificate in Plesk
- Setting up a domain for your Linux server using Plesk (First login to Plesk)
- Setting up a domain in your Linux server with Plesk (Plesk is already configured)
- Setting up email on a server with Plesk
- Installing a LAMP Stack on a Server with CentOS Stream 9
- Installing the LAMP Stack on a Cloud Server with CentOS 7 or CentOS Stream 8
- Installing the Lamp Stack on a Cloud Server with Ubuntu
- Creating a sudo-enabled user
- Deleting Sudo-enabled users in Linux
- Creating an additional Windows Server 2019/2022 Administrator account
- Deleting an additional Windows Server 2019/2022 Administrator account
- Monitoring Server Performance (Windows)
- Monitoring server performance (Linux)
- Evaluating the Current System Load with the Program 'top' (Linux)
- Using Atop for Further Analysis of System Load (Linux)
- Using Windows Performance Monitoring to Evaluate System Load
- How to check the storage space
- Free up storage space on a Cloud Server (Linux)
Images Firewall IP Addresses - IPv6: Basics
- Important Information About IPv6 Addresses
- Overview: Public IP
- Creating a Public IP Address (VPS and migrated Cloud Servers)
- Assigning an IP Address to an Existing Server
- Assigning a new, additional IP address to a server
- Adding Public IPv4 Addresses on a VPS
- Removing Public IPv4 Addresses From a VPS
- Adding Public IPv6 Addresses on a VPS
- Removing Public IPv6 Addresses From a VPS
- Removing a public IPv4 or IPv6 address (VPS and migrated Cloud Servers)
- Releasing an IP address
- Removing an IP address
Backup Package - Welcome to Cloud Backup
- Protecting Data and End Devices with an Effective Backup Strategy
- Cloud Backup: Getting Started
- Cloud Backup: Standard Features and Paid Add-ons
- Supported Cloud Backup Features by Operating System
- Important Information About Backing Up Microsoft 365 Data
- Important Backup Package Information
- Overview: Backup Package
- Activating a Backup Package
- Modifying a Protection Plan
- Creating a Protection Plan
- Customise Your Backup Package
- Installing the Cyber Protection Agent (Mac)
- Installing the Backup Agent
- Installing and Configuring the Backup App
- Recovering Backups to an Android Device
- Backing Up MySQL Databases
- Restoring Backups
- Get Login Details for the Backup Console
- Documentation on Installing and Using the Backup Agent
- Losing the Encryption Password
- Backing Up MySQL Databases on Linux
- Enabling and Configuring Two-Factor Authentication (Cloud Backup)
- Enabling Immutable Storage (Cloud Backup)
- Cloud Backup and MyDefender: Help in Case of Problems
- Uninstalling Cyber Protection Agent for a New Installation
- Checking the Cloud Server Backup Service
- Installation of Cyber Protection Agent Failure Due to Wrong Kernel Version (Ubuntu 18.04, Ubuntu 20.04, and Debian)
- Installation of Cyber Protection Agent Failure Due to Wrong Kernel Version (CentOS 7)
- Installation of the Cyber Protection Agent Failure with the Error Message "snapapi fails to build"
- Important Instructions for Restoring Cloud Servers with 0.5 GB RAM
- Occupied memory space is not displayed correctly
- Delete a Backup Package
Cloud Panel Management Costs Troubleshooting