Overview: Interactive Invoices in the Cloud Panel (VPS)
For VPS purchased after 16 May 2023
In this article, we'll show you and explain which information is listed in the Costs > Interactive Invoice section of the Cloud Panel.
In the Interactive Invoice section, the costs of the previous months are displayed graphically. Additionally in this section, you can view the invoices of the previous months and the expected costs of the current month.
Viewing Interactive Invoices
- Log in to your IONOS account.
In the title bar, click Menu > Server & Cloud. If you have multiple server contracts, select the one you want to view.
In the navigation bar on the left, click Costs > Usage.
Notes
The cost overview does not take into account discounts and special promotions. The displayed time is given as coordinated universal time (UTC).
On the Invoice Overview page, in the Individual Invoices tab, you can download your individual invoices from the last 2 years in PDF format. For more information on downloading invoices, please see the article Downloading invoices at IONOS.
Invoices from IONOS are always automatically sent to the email address you have specified in your contact details. If you have saved a secondary email address for receiving invoices in your customer details, a copy of your invoices and payment-related information will automatically be sent to this additional email address. This gives you the option of having your invoices and payment-related information sent to two different email addresses at the same time.
If you want to receive your invoices as an email attachment, we need your consent. You can find out how to do this in the article Downloading invoices at IONOS.
You can also find more information about the structure of your IONOS invoices in the article Structure of the IONOS Invoices.
Structure of the Interactive Invoice Section
To view the details of an invoice, select the desired invoice.
The invoice details are listed in a table. The table has three levels. The first level lists the groups you use.
Server: Displays the servers that have been used by you during the relevant period.
Network Resources: Displays the network resources that have been used by you during the period.
The second level lists the following information:
Service: Displays the services you are using.
Charges: Shows the monthly costs of the related service.
Average: Shows the average amount used.
From: Shows when the service was first used in the selected period.
To: Shows the last date/time when the service was used in the selected period.
Usage: Percentage to be paid based on the monthly contract cost as well as the duration of usage.
Net: Net cost accumulated.
The third level lists the exact duration of the services used. Furthermore, all adjustments to the services used are logged.
Please Note
The information that appears in level three is not included on your invoices.
The subtotal, VAT, and the amount to pay are shown below the table. Two graphic evaluations are displayed under the amount to be paid. The graphic that appears on the left lists the costs per group. In the graphic that appears on the right, a detailed evaluation of the costs that have been calculated for the selected group is listed. To display this detailed evaluation, click on the desired group in the graphic that appears on the left.
The minute-by-minute billing is based on the monthly price and the duration of use. In order to calculate the costs incurred within the billing period, the billing period is converted into minutes. The monthly price is then divided by this value. The result is multiplied by the usage period converted into minutes. Example:
The usage of a VPS Linux L costs £9.99 per month. The usage period is 3 days, 15 hours and 24 minutes during the billing period 06/02/2023 - 07/02/2023. The cost is calculated as follows: (9.99 / 43200) x 5244 = £1.21
Please Note
The indicated price is subject to change at any time.
In order for the specified usage to be calculated as a percentage, the billing period and the duration of use are converted into seconds. The following formula is used to calculate the consumption in percent:
