Help Centre
Home

Information on the 2025 IONOS price adjustment

In this article you will find more information on the IONOS price adjustment that occured in 2025.

Note

You have been informed by email if your product is affected. Attached to the email you will find a PDF file with a list of your contracts and their new prices.

You will also find emails sent to you in your IONOS account. After logging in, click on the bell symbol to display the notifications there.

Why is IONOS increasing its prices?

We thank you for your continued usage and support of IONOS products. We stand for first-class domain, server, hosting, and website solutions, integrated with our outstanding service. At the same time, we continuously invest in pioneering future technologies, such as Artificial Intelligence, and always strive to offer you future-proof solutions.

We have been constantly improving the quality of our products and services for years, while at the same time inherently taking on increasing operational costs through these enhancements. This is why IONOS is introducing a new price structure.

What do I have to do?

Nothing needs to be done. The price adjustment will take effect on the date stated in the notice. All features and configurations of your IONOS products remain unaffected.

Will the price adjustment result in cancellations of my IONOS products?

No, it will not. The price adjustment has no effect on the accessibility or function of your IONOS products.

Will I lose included functions or extensions?

Nope! All current functions and add-ons for your IONOS contract will remain the same. If you change products, the conditions of the new product apply.

How can I save money at IONOS?

  • Change contract term: If IONOS contracts are offered with different terms, a longer minimum contract term, e.g. one year instead of one month, is usually more financially favourable. You can find details of your contracts in your IONOS account: Contracts & subscriptions: Contract number > Details.
  • Update PHP version: With IONOS PHP Extended Support, older PHP versions are protected against security vulnerabilities by our independent experts, and therefore has an associated fee. Adapt your PHP application to a current version to cancel Extended Support.
  • Change product: For some applications, a cheaper package with fewer services may be sufficient. Compare the product features and terms.
  • Extend domain term: If you extend your domain at IONOS before the price change deadline, you can benefit from favourable prices.

Note

Please note that the options presented depend heavily on your individual contracts and previous conditions. The IONOS customer service team will be glad to support you with further questions.

Can I cancel products affected by the price increase?

Yes, you can cancel products affected by the price increase in your IONOS Account > Contracts & subscriptions > Contract number.

I still have questions about the change. Who can I contact?

Your personal advisor or IONOS Customer Support will of course be happy to answer any further questions you may have. After logging in to your IONOS account, click on the speech bubble with the question mark in the top right-hand corner to display all contact options.

Content