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Connecting to HiDrive with CIFS/SMB (Network Drive)

The CIFS/SMB protocol allows you to set up a network drive that connects to the HiDrive cloud storage. CIFS/SMB is standard on all Windows systems and is also supported by other operating systems. This article explains how to set it up.

Requirements
  • HiDrive Pro package or another HiDrive package in combination with add-on protocols
  • Administrator permissions in HiDrive or administrator privileges granted by another HiDrive administrator

Activation in Your HiDrive Account

To activate CIFS/SMB in your HiDrive account, follow these steps:

  • Log in to your HiDrive account.
  • In the menu bar, select Settings > Access Rights and Protocols.
  • Click on the pen icon.
  • Activate the Windows Drive (CIFS, SMB) checkbox.
  • Complete your changes by clicking Save.
Please Note

To be able to use SMB, port 445 must be open in the router or software firewall you are using.

CIFS/SMB with Windows 10

To set up HiDrive with CIFS/SMB on Windows 10:

  • Open Windows Explorer.
  • Click on This PC.
  • Click on the Computer tab and select Map Network Drive.
  • Select a drive letter from the drop-down menu.
  • Type the address \\smb3.hidrive.ionos.com\root into the Folder field.
  • Save your settings by clicking on Finish.
  • Enter your HiDrive user name and the corresponding password.
  • HiDrive will now be available under the designated drive letter and can be used the same way as a normal windows drive.

CIFS/SMB with Windows 11

To set up HiDrive with CIFS/SMB under Windows 11:

  • Open the Windows Explorer.
  • In the Windows Explorer navigation bar, right-click on the This PC entry.
  • Click Show more options >Map network drive. A new window opens.
  • In the Drive field, select the drive letter under which your HiDrive is to be mounted.
  • In the Folder field, enter the following address: \\smb3.hidrive.ionos.com\root
  • Enable the Reconnect at sign-in option.
  • Confirm your entries with Finish. A new window opens where you need to enter your HiDrive login details.
  • Confirm your entries with OK.
Please Note

Windows can only authenticate one user per server through CIFS/SMB. You can connect additional drives via CIFS/SMB by changing the server address. To do this, insert any string before the path name, e.g. \\user2.smb3.hidrive.ionos.com\root. Note that your entry must be separated from the rest of the address with a period.

CIFS/SMB with Mac OS X

To set up HiDrive with SMB/CIFS using Mac OS X:

  • Switch to the Finder.
  • Select Go to > Connect to Server.
  • Enter the following server address:  smb://smb3.hidrive.ionos.com/root
  • Complete your entry by clicking on Connect.
  • Enter your HiDrive user name and password.
  • Activate the checkbox Save Password in Keychain as not activating this feature may result in error messages.
  • Complete your entry by clicking on Connect.

CIFS/SMB with Linux (Ubuntu)

To mount HiDrive with CIFS/SMB on Ubuntu Linux with the default Gnome desktop:

  • Open the Gnome file manager.
  • Select Connect to Server.
  • Enter the following server address:  //smb3.hidrive.ionos.com/root
  • Complete your entry with Connect.
  • Select Connect as a registered user.
  • Enter your HiDrive username and password.
  • Activate Remember Forever.
  • Complete your entries by clicking Connect.

Using HiDrive via an SMB connection with an AVM FRITZ!Box

If you are using an AVM FRITZ!Box, the NetBIOS filter must be deactivated for the connection via SMB since it blocks port 445, among others.

To disable the NetBIOS filter in your AVM Fritz!Box:

  • Open the configuration of your AVM FRITZ!Box.
  • If you have not already done so, set up the Extended configuration view.
  • Go to Internet > Filters > Lists.
  • Deactivate the NetBIOS Filter Active checkbox under Global Filter Settings.

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