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Requirements for Using Webmail

For Web Hosting customers with an IONOS email address

Please note the following requirements for using Webmail:

Packages

IONOS Webmail is available in:

  • Web Hosting packages
  • Online Shop packages
  • server packages
  • MyWebsite packages

Web Browser

Desktops and Laptops
  • Google Chrome: The two latest versions available
  • Mozilla Firefox: Latest two ESR versions available
  • Apple Safari: Version 17.x
  • Microsoft Edge: Latest version available, Chromium browser
     
Mobile devices and tablets

iOS/iPadOS (iPhone/iPad):

  • Safari: Version iOS/iPadOS 17 or later.
  • Other browsers: iOS/iPadOS version 16.7.2 or later.

Android: 

  • Android 10 or later, using Chrome as browser.

Please note

In general, you can also use Webmail with other browsers or newer browsers in beta versions. However, we do not support them. We therefore recommend that you use one of the above-mentioned browsers in the listed versions if problems occur during Webmail use.

Screen Resolution

For optimal display of Webmail, a minimum screen resolution of 1024 x 768 pixels is required.

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