For Email Archiving

This article explains how to customise an existing retention policy in Email Archiving. This is necessary, for example, to change the default retention period. This is 11 years.

To customise the retention policy, proceed as follows:

  • Open Email Archiving as an administrator. To do this, click on the Email Archiving icon next to the corresponding email address.
  • In the navigation bar on the left, click on the symbol consisting of 4 small squares.
  • Click on Retention policy.
  • Click on Storage. Three dots are then displayed.
  • Click on the three dots and then on Edit. The Disclaimer window is then displayed.
  • Click on Continue.
  • Customise the retention policy. You can edit the Policy name, For and Retention period fields. If you select the Email mailbox option in the For field, you can select individual or multiple email mailboxes.
  • Accept the general terms and conditions.
  • Click on Update.